Your customer is using SLAs for some Activity Types. The <sla_window_start> parameter is empty By Singh | December 7, 2022 0 Comment Your customer is using SLAs for some Activity Types. The <sla_window_start> parameter is empty when sending those activities to OFSC via API.Which statement is true? A. OFSC always uses the Activity Creation Date as the SLA start date. B. OFSC will not create the activity, and an error will be returned in the API response. C. OFSC will use the Activity Creation Date as the SLA start. D. OFSC will use available capacity to determine the most suitable start date. E. OFSC will set the start date depending on the Customer contract rules set within OFSC. Correct Answer: C