Tag Archives: OFSC

An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with

An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.The User Type for those technicians has been updated with the ‘Use real-time traffic data’ feature enabled, and all activities will have resolved coordinates provided when they are created.Which two statements are correct regarding what… Read More »

Which two statements are correct regarding Delivery Windows in Oracle Field Service Cloud (OFSC)?

Which two statements are correct regarding Delivery Windows in Oracle Field Service Cloud (OFSC)? A. Delivery Windows are calculated for all Activity Types by default. B. Delivery Windows are enabled and calculated per Activity Type configurations. C. Delivery Windows are enabled per Resource Type calculations. D. Delivery Windows are configurable by size and granularity by Activity Type. E.… Read More »

Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?

Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)? A. Time Slots are used in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts. B. An ‘all-day’ Time Slot’s actual window spans from the beginning of a day’s first configured shift through the end of the last shift. C. Time… Read More »

When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC),

When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC), which option specifically enables a user interacting with the filtfr on those screens to enter a value of their choice? A. Select the ‘Contains’ operator option when specifying the filter conditions. B. Select the ‘Dynamic’ option when specifying the filter conditions. C.… Read More »

A customer is requesting to connect to a 3rd-party webpage via OFSC Mobility. They need to send some

A customer is requesting to connect to a 3rd-party webpage via OFSC Mobility.They need to send some parameters to this webpage as part of the call.Which configuration is correct when you create the Action Link to support this request? A. Mark the Action Link as “Is plugin”, select the Type as “Native application”, enter the URL, enter the… Read More »

A company has technicians in a local Austin office, which has been configured as a bucket within OFSC.

A company has technicians in a local Austin office, which has been configured as a bucket within OFSC.They want all their technicians to work in the AUSTIN_SOUTHWEST_WKZN work zone but would also like the technicians Sandra Bernstein and Larry Johnson to work in the AUSTIN_NORTHWEST_WKZN work zone as well.How should you set the work zones in the Resource… Read More »

Which two statements are true regarding filter functionality within OFSC?

Which two statements are true regarding filter functionality within OFSC? A. Filters can be created where only certain User Types can see and interact with them. B. Filters can be used in conjunction with activities, resources, and inventory. C. If an activity filter has two conditions, then an activity must meet at least one of the conditions in… Read More »

Which two statements are true about registering Applications in OFSC?

Which two statements are true about registering Applications in OFSC? A. A unique Client ID and Client Secret must be entered for each registered Application. B. Applications support OAuth2 using tokens either from OFSC or external providers such as Oracle Identity Cloud Service. C. If the API Access section is left blank, then by default, the Application has… Read More »