Tag Archives: 1z0-1003-22

A customer has chosen to override learned activity durations for a period of time, after which they will

A customer has chosen to override learned activity durations for a period of time, after which they will revert bads; to having Oracle Field Service Cloud (OFSC) provide duration estimations based on learned behavior.Which statement is accurate regarding how the statistics override option works? A. OFSC will begin updating statistically learned values from reported field activities once the… Read More »

Your customer noticed a message that sometimes appears when they are moving activities between resources.

Your customer noticed a message that sometimes appears when they are moving activities between resources. The message reads “Soft skill mismatch” and the customer wants it changed to read “Resource does not meet Preferable work skill level”.Which option fulfills that requirement? A. From the Glossary, update the wording for the “Soft skill mismatch’ entry within the “Move Activity… Read More »

Which two statements are correct regarding String and Integer property types?

Which two statements are correct regarding String and Integer property types? A. Both property types can include regular expressions. B. Both property types can contain alphanumeric characters and punctuation. C. Integer property types can be used for check box elements, whereas String property types can be used for phone numbers or email addresses. D. Both property types can… Read More »

A field technician has been assigned a scheduled, but not-ordered activity that they need to perform

A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.Which option enables them to account for their time performing these tasks?… Read More »

What happens when you enable the assignment parameter "Limit work by points"?

What happens when you enable the assignment parameter “Limit work by points”? A. If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value. B. Routing will use each activity’s unique point value to prioritize assignment of higher point activities over lower point activities. C.… Read More »

An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with

An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.The User Type for those technicians has been updated with the ‘Use real-time traffic data’ feature enabled, and all activities will have resolved coordinates provided when they are created.Which two statements are correct regarding what… Read More »

While most field resources for a particular company should see the countdown that displays the estimated

While most field resources for a particular company should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their ‘contractor resources’ that only perform periodica work should NOT see it.Which configuration supports the requirement to hide the countdown timer for those ‘contractor resources’ that do NOT need to see… Read More »

Which two statements are correct regarding Delivery Windows in Oracle Field Service Cloud (OFSC)?

Which two statements are correct regarding Delivery Windows in Oracle Field Service Cloud (OFSC)? A. Delivery Windows are calculated for all Activity Types by default. B. Delivery Windows are enabled and calculated per Activity Type configurations. C. Delivery Windows are enabled per Resource Type calculations. D. Delivery Windows are configurable by size and granularity by Activity Type. E.… Read More »

Which three statements are true regarding resource calendar options?

Which three statements are true regarding resource calendar options? A. Shifts can be used within a variety of work schedules. B. Nonworking time is used to identify known absences such as vacations or holidays. C. Nonworking reasons are set by default and cannot be modified. D. Holidays for calendars are defined using the configuration option of Holidays. E.… Read More »

After reviewing the overall performance metrics of their workforce, a company identified that their technicians

After reviewing the overall performance metrics of their workforce, a company identified that their technicians are frequently arriving at jobs late.They want to use reoptimization to reduce the amount of lateness and improve their technicians’ on-time arrival.Which setting is required to do this? A. Enable Reoptimization within the routing plan, then select “Reduce overdue.” B. Enable Reoptimization within… Read More »