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What’s The Sales Manager’s Role In The First Phase Of A Sales Training, When The Team Is Learning Something New? Designing and delivering the training to the sales team Ensuring all team members are present and actively engaged while the training is taking place Ensuring the selected topics are presented in a way that will drive improvements to… Read More »
What’s The Difference Between Training And Coaching? Training teaches salespeople what they need to do, and coaching helps them improve how they do it. Training happens in group settings, and coaching happens in one-on-one conversations. Salespeople can train each other, but only a sales leader can coach. Training is better for salespeople who are at the beginning of their career,… Read More »
True Or False? During A Training, Having Participants Role Play With Each Other Is An Effective Way To Build Skills, Even If There Isn’t An Experienced Person Evaluating The Role Play. True False
What’s The Sales Manager’s Role In The Final Phase Of A Sales Training, Where Each Team Member Continues To Improve On The Skill Until They’ve Fully Mastered It? Increasing team members’ quotas to encourage them to apply their new skills Communicating the key outcomes of the training to the executive team and other departments inside the company Coaching… Read More »
What’s The Sales Manager’s Role In The Fourth Phase Of A Sales Training, When The Team Applies Their New Skills In The Real World? Ensuring what was covered in training is kept top of mind for the members of the sales team Assessing team members on how well they can apply what they’ve learned Coaching individual team members… Read More »
What’s The Sales Manager’s Role In The Third Phase Of A Sales Training, When The Sales Team Converts Knowledge Into Behavior? Applying the training to their own role as sales manager Planning the next sales training session as a follow-up to what was learned Providing salespeople with a safe place to practice their new skills Increasing team members’ quotas to… Read More »
What’s The Sales Manager’s Role In The Second Phase Of A Sales Training, When The Training Is Reinforced? Ensuring the salespeople who attended the training understood what was taught Establishing consequences for salespeople who didn’t attend the training Communicating the key outcomes of the training to the executive team and other departments inside the company Setting team goals… Read More »
Fill In The Blank: You’re Training A New Team Member On The Research And Brainstorming Process. Your Teammate Asks, “Why Are The User Questions The First Step In The Research Process?” You Respond With, “Starting With Creating User Questions Helps Us _______.” focus our research efforts in the right areas and helps us determine the best research methods… Read More »